Safe Gaming Policy

L66 Responsible Gaming — Keep the Fun, Keep the Control

Knowing your own limits is just as important as enjoying the game. l66 believes responsible gaming isn't about playing less — it's about playing smart. Our tools and guidelines are here to keep you on that path.

18+ Age Restriction
24/7 Support Team
100% Self-Exclusion Feature
Free Counseling Services

What does responsible gaming mean?

Responsible gaming at l66 isn't a rule — it's a way of life. Gaming is only truly enjoyable when you know when to stop, how much to spend, and never let entertainment take the place of what really matters.

Many people in Bangladesh are turning to online gaming as a form of entertainment. But when gaming goes beyond fun and becomes a habit, it can put pressure on family life, finances, and mental health. l66 wants every member to stay healthy and happy.

That is why we have built a set of tools to help you stay in control of your gaming. From setting deposit limits to taking a full break — everything is right at your fingertips.

Ground Rules: Gaming at l66 is entirely optional entertainment. No pressure, no obligations. Play at your own pace — and whenever you feel like taking a break, go right ahead.

Core Rules of Responsible Gaming
  • Play for entertainment only, not as a source of income
  • Set a budget before you play and stick to it
  • Never play when you're stressed or feeling low
  • Don't game for more than your set daily time limit
  • Always put family and social life first
  • Never game with borrowed or loaned money

L66 Responsible Gaming Tools

L66 provides these tools free of charge to help keep your gaming experience safe and in control

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Set a Deposit Limit

Set a limit on how much BDT you deposit daily, weekly, or monthly. Once you hit your limit, the system will automatically stop you. Limits can be lowered at any time, but increasing them requires a 24-hour waiting period.

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Session Time Limit

Set a maximum session length for how long you can play in one sitting. Once the time is up, l66 will automatically log you out. This helps you avoid long sessions and take regular breaks.

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Reality Check Reminder

You will receive periodic popup notifications showing how long you have been playing and how much you have spent in BDT. These awareness prompts keep you connected to the reality of your session.

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Self-Exclusion

If you feel like you need a break, you can exclude yourself from l66 for a set period. Options range from one week to permanent exclusion. During the exclusion period, no new accounts can be opened.

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Account Cooling-Off Period

You can temporarily freeze your account for 24 to 72 hours without closing it entirely. During this time, logging in or making deposits will not be possible. This helps prevent impulsive decisions.

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Gaming History & Reports

You can view your full gaming history, total deposits, total withdrawals, and win/loss record at any time. Having clear information makes it easier to make informed decisions.

How to Use the Tools

Set your gaming limits in just a few simple steps

1
Account Login

Log in to l66 and go to your profile settings. Look for the "Responsible Gaming" option.

2
Choose your preferred tools

Deposit limit, session timer, reality check, or self-exclusion — select whichever tool you need.

3
Set a Value

Enter the BDT amount or time limit. Confirm and save.

4
System Activates

Once the setting is active, l66 will automatically monitor your limits.

Support: If you have any trouble using the tools, contact our live chat support. Our team is available 24/7, seven days a week.

Signs of Problematic Gaming

If you notice any of the signs below in yourself, it may be time to seek help. Recognizing the signs is not a weakness — it is a sign of self-awareness.

Chasing losses by placing larger bets to win back money

Hiding gaming activity or lying to family about it

Being unable to stop gaming, even after repeated attempts

Taking on debt or borrowing money from family to fund gaming

Skipping work, studies, or social responsibilities to play

Feeling restless or irritable when not gaming

Spending money needed by yourself or your family on gaming

Neglecting sleep, meals, or personal health in order to keep playing

Introduction to Responsible Gaming

Being a responsible gamer does not mean playing less. It means enjoying entertainment while keeping a healthy balance with the rest of your life.

You enjoy gaming, but you can get along just fine without it too

You're playing within your budget and staying calm even when you lose

You can openly talk about gaming with family and friends

Gaming while keeping work or study commitments on track

You are in control of your own decisions — when to start, when to stop

Gaming is a small part of your life, not your whole life

Self-Assessment

Answer the following questions honestly — this is not a test, simply a chance to understand where you stand

Q-1

Did you spend more than your budget on gaming last month?

Q-2

After a loss, have you placed bigger bets to try to win back what you lost?

Q-3

Have people close to you expressed concern about your gaming?

Q-4

Have you felt restless or irritable when trying to cut back on gaming?

Q-5

Have you neglected work, family, or important responsibilities because of gaming?

Q-6

Have you ever gamed using borrowed money or funds taken from others?

Q-7

Have you ever hidden from family or friends how much you have been gaming?

Result: If you answered "Yes" to 2 or more of the questions above, start using our responsible gaming tools or reach out to our support team.

Help & Contact

You are not alone — l66 and a range of professional organizations are here for you whenever you need support

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L66 Live Chat Support

Reach out to our support team anytime. We're here to help with setting gaming limits, account exclusion, or any other concerns.

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Contact Us by Email

Write to us at [email protected] for confidential support. Your message will be kept completely private and we will respond within 72 hours.

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Professional Advice

Seeking help from a professional psychologist or counselor for gaming addiction is a brave and smart decision. If needed, we can help connect you with the right support.

Minor Protection

L66 is strictly for users aged 18 and above. Keeping minors away from gaming is a core part of responsible play.

Age is verified at registration, and if any user is found to be a minor, their account is immediately closed and any deposited funds are returned.

Advice for parents: If your child uses your device, install parental control software. Use your device's settings to restrict access to the l66 app or website.

If you're concerned: If your child or someone you know has accidentally created an account on l66, contact us immediately at [email protected] — we will close the account right away.

Our measures to protect minors

Verification of national ID or proof-of-age document at registration

Immediate block upon detection of a minor's account

18+ warning messages displayed clearly throughout the site

No advertising or promotions targeting minors

Parental complaints resolved with highest priority

FAQs

Answers to the most frequently asked questions about responsible gaming

Yes, lowering your deposit limit takes effect immediately. However, increasing the limit requires a 24-hour cooling-off period. This rule is in place to protect you from making impulsive decisions.

Yes, your account balance remains completely safe during self-exclusion. You can withdraw your funds once the exclusion period ends or through the appropriate verification process.

No, all of l66's responsible gaming tools are completely free. Deposit limits, session timers, reality checks, self-exclusion — none of these features cost anything extra.

Absolutely. Gaming addiction is a mental health condition, and there are effective treatments available. Reaching out for help at the right time and seeking professional advice is the most important step you can take. l66's support team is always ready to point you in the right direction.

Yes. If a family member is struggling with a gaming addiction, you can contact our support team. We will provide guidance and, if needed, take appropriate action regarding that account.

At the interval you set (for example, 30 minutes or 1 hour), a popup will appear on your screen showing how long you have been playing, how much you have deposited in BDT, and your total wins and losses in BDT. You can then decide whether to continue or stop.
Responsible Gaming Commitment

Play Safe, Stay Happy — Join l66

The safety of every member is our highest priority at l66. Use our responsible gaming tools and enjoy the experience on your own terms, at your own pace.

Your Well-Being Is Our Goal
Free Protection Tools
24/7 Support Always Ready
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